Last updated: 9 September 2026
This Privacy Policy explains how Paleta Studio, operated by ERUDITEJASMINE UNIPESSOAL LDA, VAT PT518021475, collects, uses and discloses personal information when you visit paletastudio.shop, place an order, create an account, contact us or otherwise use our services. Our online store is powered by Shopify.
Personal information we collect
Depending on how you use the store, we may collect contact details such as your name, email, telephone number, billing and delivery addresses; account information; order and transaction information; information you provide when contacting us; device and browser information; IP address; and information about how you interact with the store.
Payment information is processed through Shopify and/or the payment providers made available at checkout. Paleta Studio does not ask customers to send complete payment-card details by email or through the contact form.
How we collect information
We may receive information directly from you, automatically through the website and cookies or similar technologies, from Shopify and other service providers acting on our behalf, and from partners or other third parties where permitted by law.
How we use personal information
We use personal information to provide and improve the store and our services; process payments and orders; arrange delivery; manage returns and customer accounts; communicate with you; provide customer support; prevent fraud and protect the security of the store; comply with legal obligations; and, where permitted and subject to the required choices or consent, send marketing communications and support advertising activities.
How we disclose personal information
We may disclose information to Shopify, payment providers, carriers, hosting and technology providers, analytics providers, customer-support providers and other suppliers where this is necessary to operate the store and fulfil your order. We may also disclose information where required by law, to protect legal rights or security, or in connection with a legitimate corporate transaction.
Shopify
Our store is hosted by Shopify. Shopify processes personal information in order to provide and improve the commerce services used by this store. Information may be processed in countries other than the country where you live. You can learn more about Shopify's privacy practices at Shopify Consumer Privacy Policy and use the Shopify Privacy Portal where applicable.
Cookies, analytics and advertising choices
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how the store is used, improve performance and, where permitted, support marketing or advertising. Available consent and privacy-choice controls can be accessed through the store's privacy settings and Your Privacy Choices page where applicable.
Data retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain records, comply with tax and legal obligations, resolve disputes and enforce agreements. We use reasonable technical and organisational safeguards, but no method of transmission or storage can be guaranteed to be completely secure.
Your rights
Depending on where you live, you may have rights to request access to, correction of, deletion of or portability of your personal information, to object to or restrict certain processing, to withdraw consent where processing is based on consent, and to opt out of certain targeted advertising, sale or sharing activities where applicable.
If you are in the European Economic Area, you may also have the right to lodge a complaint with your competent data-protection supervisory authority. Exercising a privacy right will not result in unlawful discrimination.
International transfers
Because Shopify and other service providers operate internationally, personal information may be transferred, stored or processed outside your country of residence. Where required, recognised safeguards such as adequacy decisions or standard contractual clauses are used for relevant international transfers.
Children
The store is not intended for children who are below the age at which they can lawfully enter into the relevant transaction or provide the required consent in their jurisdiction. If you believe a child has provided personal information improperly, contact us so that we can review the matter.
Third-party links
The store may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Paleta Studio is not responsible for third-party websites that it does not control.
Changes to this policy
We may update this policy to reflect legal, operational or service changes. The current version will be published on this page with an updated date.
Contact
For privacy questions or to exercise an applicable privacy right, contact:
ERUDITEJASMINE UNIPESSOAL LDA
VAT PT518021475
Rua do Campo Alegre, 1517, Loja 24
4150-182 Porto, Portugal
Email: info@paletastudio.shop